Why Answerling?
Set up with you,
not left to you.
An agent that answers your calls, built from what you tell us, straight with your callers and fitted to the way you already work.
No two businesses take the same call.
The person who answers the phone is often the one doing the work, so the calls that matter come in mid-job and after hours. What a caller should be asked depends on the job, and on the business taking the call. And once a call is written down, nobody should have to type it all out again where the work already lives.
Three reasons to choose Answerling
It asks what each job needs
Your agent fits its question to the job, off your own list of services, and asks one thing at a time. Then it reads the details back, so the caller can correct them.
Rather it asked your own question, in your words? Tell us during setup and we write it in.
The write-up lands in your inbox
About a minute after a call, you and anyone you name get the write-up by email: who rang, what they need, the number to call back. Tell us your quiet hours and late-night emails wait until they end. Each call is in your dashboard too.
After the call, the write-up can also go on to the apps you already run. We connect them with you during setup.
We build it for you
No setup fee. You bring your price sheet and the questions callers always ask; we write your agent from them, and it handles prices your way. Ten scripted test calls come before its first real one, and nothing goes live until you say so.
Our promises to your callers.
Never pretends to be a person
Your agent answers in your business's name. Asked if it's a real person, it says it's your virtual assistant.
Tells callers the call is recorded
Your agent says so when it answers. You play each recording in your dashboard, behind your own login, from our own copy.
Takes a message when a caller asks for a person
It does not put a caller through to you. It takes the message, reads it back and says someone will call back.
Never sells call data
Your calls sit behind logins we make only for the people you name, and our own team can see them too. The providers that carry, record and transcribe calls handle them on our instructions. Recordings, transcripts and summaries are encrypted in the systems we run. Tell us and we delete your calls, recordings and transcripts. Anything you've sent on to your own apps is yours to delete.